SHIPPING & RETURNS
The majority of order placed with Bicycle Parking LLC are shipped LTL. Customers are responsible for all accessorial charges applied to their shipment based on the shipping destination, including: Lift Gate, Notify, Call Before Delivery, Limited Access, and Construction Site. If an order is not tagged with the proper accessorial, the amounted owed will be billed to the client.
All shipments must be inspected upon receipt of delivery. Any damage or missing parts must be noted on the Bill of Lading or your claim may be denied.
RETURN & EXCHANGE POLICY
All sales are considered final once orders have been delivered and if the freight Bill of Lading has been signed free and clear of any damages or missing parts or pieces.
Items can be returned if agreed upon in writing from Bicycle Parking LLC, but they may be subject to a 25% restocking fee and all freight charges to and from Bicycle Parking LLC's distribution center.
To make a return, please contact:
To file a claim, please contact: claims